Terms of service
Last updated: 2026
Overview
This website is operated by The Smitten Society. Throughout the site, the terms "we", "us" and "our" refer to The Smitten Society. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including any additional terms, conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, customers, merchants and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. Any new features or tools added to the store shall also be subject to these Terms of Service. We reserve the right to update or replace any part of these Terms of Service at any time by posting changes to this page. Your continued use of the website following any changes constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc., who provide us with the e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose, nor violate any laws in your jurisdiction, including copyright laws. You must not transmit any worms, viruses or code of a destructive nature. A breach of any of these Terms will result in immediate termination of your services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without express written permission from us.
Section 3 — Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time. It is your responsibility to monitor changes to our site.
Section 4 — Modifications to the Service & Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.
Section 5 — Products & Services
Certain products or services may be available exclusively online and may have limited quantities, subject to our Refund Policy. We have made every effort to display product colours and images as accurately as possible, however we cannot guarantee that your screen's display will be fully accurate.
We reserve the right to limit sales of our products to any person, geographic region or jurisdiction. All product descriptions and pricing are subject to change at any time at our sole discretion. Any offer made on this site is void where prohibited.
Section 6 — Accuracy of Billing & Account Information
We reserve the right to refuse any order placed with us and may limit or cancel quantities purchased per person, household or order. In the event that we change or cancel an order, we will attempt to notify you using the contact details provided at the time of purchase.
You agree to provide current, complete and accurate purchase and account information for all purchases and to promptly update your account details as needed so that we can complete your transactions.
Section 7 — Optional Tools
We may provide access to third-party tools over which we have no control or input. Such tools are provided "as is" and "as available" without any warranties or endorsement. Any use of optional third-party tools is entirely at your own risk.
Section 8 — Third-Party Links
Our site may include materials or links from third parties. We are not responsible for examining or evaluating third-party content and will not be liable for any harm or damages related to third-party goods, services or websites. Please review third-party policies carefully before engaging in any transaction.
Section 9 — User Comments, Feedback & Submissions
Any comments, ideas or submissions you send to us may be used by us at any time without restriction or compensation. You are solely responsible for any comments you make and their accuracy. We reserve the right to remove content that we determine to be unlawful, offensive or otherwise objectionable.
Your comments must not violate any third-party rights, contain unlawful or abusive material, or include any malicious code or malware.
Section 10 — Personal Information
Your submission of personal information through our store is governed by our Privacy Policy, which can be viewed on our site.
Section 11 — Errors, Inaccuracies & Omissions
Occasionally information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and to change or update information or cancel orders where information is inaccurate, at any time without prior notice.
Section 12 — Prohibited Uses
In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content for any unlawful purpose, to violate any laws or regulations, to infringe upon intellectual property rights, to harass or discriminate against others, to submit false or misleading information, to upload malicious code, to collect personal information of others without consent, or to interfere with the security of the Service or any related website.
We reserve the right to terminate your use of the Service for violating any of these prohibited uses.
Section 13 — Disclaimer of Warranties & Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free. The Service and all products are provided "as is" and "as available" without warranties of any kind.
In no case shall The Smitten Society, our directors, officers, employees, affiliates, agents, contractors, suppliers or licensors be liable for any injury, loss, claim or damages of any kind arising from your use of the Service or any products purchased through it. Where applicable law does not allow the exclusion of certain liabilities, our liability shall be limited to the maximum extent permitted by law.
Section 14 — Indemnification
You agree to indemnify and hold harmless The Smitten Society and all associated parties from any claim or demand, including reasonable legal fees, arising from your breach of these Terms of Service or your violation of any law or third-party rights.
Section 15 — Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law and the remaining provisions shall continue in full force and effect.
Section 16 — Termination
These Terms of Service are effective unless and until terminated by either party. We may terminate this agreement at any time without notice if we believe you have failed to comply with any provision of these Terms. You will remain liable for all amounts due up to the date of termination.
Section 17 — Entire Agreement
These Terms of Service constitute the entire agreement between you and The Smitten Society regarding your use of the Service, superseding any prior agreements or communications. Any ambiguities shall not be construed against the drafting party.
Section 18 — Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 19 — Changes to Terms of Service
We reserve the right to update or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes. Your continued use of our website following any changes constitutes your acceptance of the updated Terms.
Section 20 — Contact Information
Questions about these Terms of Service should be directed to: The Smitten Society
The Smitten Society. Personalised. Unique. A Little Bit Naughty.