Privacy policy

Last updated: 2026

Introduction

This Privacy Policy describes how The Smitten Society collects, uses and shares your personal information when you visit or make a purchase from any of our websites, including www.smittensociety.com (the "Site").

We take your privacy seriously, because the only surprises we like are the ones inside our gift packaging. 

Personal Information We Collect

Device Information When you visit our Site we automatically collect certain information about your device, including your web browser, IP address, time zone and cookies installed on your device. As you browse, we also collect information about the pages and products you view, how you found us and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org
  • Log files — track actions on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages and date/time stamps
  • Web beacons, tags and pixels — electronic files used to record information about how you browse the Site

Order Information When you make or attempt to make a purchase through the Site, we collect information including your name, billing and shipping address, payment information, email address and phone number. We refer to this as "Order Information."

Together, Device Information and Order Information are referred to as "Personal Information" throughout this policy.

How We Use Your Personal Information

We use your Order Information to:

  • Fulfil orders placed through the Site, including processing payments, arranging shipping and sending order confirmations and invoices
  • Communicate with you about your order
  • Screen orders for potential risk or fraud
  • Send you information about our products and services where you have indicated you'd like to hear from us

We use your Device Information to:

  • Screen for potential risk and fraud
  • Improve and optimise our Site through analytics
  • Assess the success of our marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business, including:

We may also share your Personal Information where required by law, in response to a lawful request from authorities, or to protect our rights.

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertising and marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising via:

You can also opt out of some advertising services through the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info

For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Union or European Economic Area, you have the right to access, correct, update or request deletion of the personal information we hold about you.

Please note that if you are a European resident, your information may be transferred outside of Europe, including to Canada and the United States, in order to fulfil our contractual obligations to you.

To exercise any of your rights, please contact us using the details below. 

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact Us

For more information about our privacy practices, or if you have any questions or concerns, please get in touch:

The Smitten Society www.smittensociety.com

The Smitten Society. Personalised. Unique. A Little Bit Naughty.